There was a mess in the hotel, there were no clean rooms and a lot of people were waiting for the room over 4 hours The bed was comfortable, water pressure strong, and the room was so clean it was fantastic
What I loved most about it was how spotless and clean it was I highly suggest this hotel- nothing bad to say

We were on the 5th floor which required 2 lifts.

27
ספא בתל אביב
Possibly the worst customer service I ever encountered
מלון אופרה הרברט סמואל תל אביב
Opera Tel Aviv by Herbert Samuel Tel Aviv• Staff just ignored you as you waited to see if anyone would serve you
מה הכשרות במלון הרברט סמואל אופרה תל אביב
I got to their sister-hotel to get tested on the day as instructed by the reservation team, only to be told they are not offering the service on the day and that I can't check in
The hotel has a really nice gym The staff at the reception desk was very nice, particularly the manager
The hotel let us check in 2 hours early as our room was ready anyways and upgraded us from a standard room with a window to the lobby to a room with a regular window which was a nice surprise

Opera Tel Aviv by Herbert Samuel Hotel Tel Aviv• The pool is small so it is more for hanging out than for actual swimming but it has a stunning view of the beach.

3
מלון אופרה הרברט סמואל תל אביב
Hotel Opera Tel Aviv by Herbert Samuel Tel Aviv• After a number of calls and emails took almost a week , I managed to sort out a refund
‫אופרה הרברט סמואל תל אביב מלון‬
The 2nd lift was very difficult to find with no signage Very impressive foyer, reception bar area but the bar wasnt open at any stage and was quite untidy behind the bar
ספא בתל אביב
Having said that they prefer to offer guests a free bar service in a hospitality room
Hotel Opera Tel Aviv by Herbert Samuel• Opera Tel Aviv by Herbert Samuel Tel Aviv• Opera Tel Aviv by Herbert Samuel Hotel• Free Grass smoking neer the swimming pool, broken alcohol bottels neer by, no body is collecting the damages, really unsafe area, at night an fire alarm hazard appeared, no one told usvthat its a folet alarm, we rushed out, we are senior citizen, my wife with foot problem s had to the 4 floors by stairs, and then at the reception, we have been told that its a technical problem, big shaim! I never got to stay in the hotel I was told to reach out to the customer service department for refund and compensation
The breakfast buffet was very nice usually open only Friday-Saturday, but they open it if there are enough people midweek as well It had an odd half window which looked over a construction site

The hotel is beautiful, feels luxurious and is in an amazing location right on the beach and close to other great TLV sites.

8
share spa
The room was spacious and clean and the bathroom was particularly beautiful
Opera Tel Aviv by Herbert Samuel
It felt brand new which I think it might be
מה הכשרות במלון הרברט סמואל אופרה תל אביב
I question whether this was a deluxe king